Read the fine print. Must cancel 60-90 days before your renewal. Never used the product tried to cancel 6 months in. Did not know how to install the devices. Was not told they had to be hard wired in. No support. Still Paying 3 years in. Tried to cancel. Must Cancel in writing 60-90 days before renewal. Was 10 days off. They want 150$ per device to cancel on the new renewal. Horrible Horrible people. If some told me this was how it would go, I would rather have broke my leg than ever dealing with this company.