I ordered a pair of boots off their site using the VIP membership. I cancelled my membership after buying the boots and a couple weeks later my bank card was charged $39.95 from JustFab. So I called and sure enough I was charged for a VIP membership after cancelling, I was promised that my money would be refunded in 2-5 days which I was but after they gave me my money back they took the $39.95 back out and I get an email saying I have a credit of $39.95 in my JustFab account. I never got my money back and the credit that went into my JustFab account was useless due to the fact I cancelled my account. So these $#*!s stole almost $40 from me.
Hello Jeremiah,
We are very sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member’s needs as much as possible so we will be contacting you within 24-48 hours for further assistance.
Best,
Sherry