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I had ordered from them before and the pictures and frames looked great. This time my order came in and the frame was put together incorrectly and damaged the frame and photo. I was disappointed and didn't really expect them to do much but I took some pictures of the damage and emailed MPIX customer service. No hassle, they just said we will send you a replacement right away. New one arrived a few days later in perfect condition. Great customer service so I will continue ordering from them.
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I ordered a book at there were problems with the binding/wrinkled pages. Customer service was...
