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2 Reviews by Jen

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If you have items to sell, forget trying to get a quote from Fashionphile. When you submit an item to get a quote, you get a notification that states that it will take 1 - 2 days. They NEVER get back to you with a quote in 1 - 2 days. My complaint is that if they cannot get a quote out in 1 - 2 days, then change it to 5 - 7 days (that is on average how long it takes). Just be honest rather than to set false expectations to your customers. I have called to complain about this a number of times and they always make up a lame excuse.
Yoogi's Closet

Yoogi's Closet

If you send in an item to sell and you decide to have it sent back because you are not getting what you feel is fair value, they just toss your item in a box with no bubble wrap or stuffing! I sent it my sunglasses with lots of bubble wrap so the sunglasses won't move around and get damaged but they do not do the same if they send it back to you. They are simply unprofessional and do not understand the concept of proper customer service.

Jen Has Earned 10 Votes

Jen Y.'s review of Fashionphile earned 6 Very Helpful votes
Jen Y.'s review of Yoogi's Closet earned 4 Very Helpful votes

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