Member since November 2018
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If I could rate them a 0 I would! I ordered the Disney Colourpop collection the first day they released it and since I am from Australia I had to stay up till 3am (incase it got sold out, which it did). I was so excited for this collection and I was told the items were shipped on the 3rd of October. It is now the 22nd of November and I still haven't received the package. I emailed numerous times asking them if they knew where my package is or if it was even sent because the tracking details says it's still in LOS ANGELES!
It's been nearly 2 months! And all they do is reply with a generic email asking me if I want a refund or exchange. Which is absolute BS. I've decided to just get a refund because there's no point in waiting for a package that's not coming.
I am so disappointed in Colourpop. It was my first time ordering from them too.
Jen Has Earned 11 Votes
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