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1 Review by Jen

Groupon

Groupon

5/17/19

Careful purchasing from Groupon. Groupon does NOT verify whether a business is legitimate before advertising and marketing the business. I purchased a Groupon for a massage, went to the stated location, and learned that there was no such Massage business there. The address was owned by a Democratic Political party. I informed Groupon of this and also said the business had 3 other people come the week before on a Saturday looking for the same massage business. Groupon knew the business was possibly non-existent and complaints were coming in yet Groupon continued to advertise for them for a whole week at the very least (maybe more). When I told Groupon the address belonged to a Democratic Political office they asked if I wanted to still use my voucher. They said the merchant had confirmed 6 days earlier that they were in business. Groupon also gave me the same address that I went to and was fraudulent. I'm so disappointed in Groupon and the lack of customer service. I Asked to speak to a supervisor who said the same thing that the first rep said. The surpervisor tried to assure me the business had verified they are accepting the Groupon and then gave me the same fraudulent address. I asked are you not listening to me? I'm here for my appointment and I'm telling you this is not an address belonging to Green Land Spa (massage place). Worse customer service ever!! Groupon doesn't care.

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