Scam and Poor Customer Service
First, I would like to start off by saying I never write negative reviews- but I need to share to inform others before they buy from Amuze.
My order was processed on October 8,2019. I requested expedited shipping because I had no idea it shipped from Italy (they didn't post it on the item). They refunded me the shipping and explained it would take 1-3 weeks to ship- I wasn't thrilled but understood and waited the three weeks... Here we are today, November 19th, still have NOT received my purse- have been back and forth on Instagram DM- they claimed my bag would be here last week... still SIX weeks and nothing. Asked for their number a second time yesterday. They finally replied and refunded me this morning. With NO explanation about what happened to my bag that "shipped last week". Feels like a scam who just wanted money up front for a bag that never existed. *******% NOT worth it!