I ordered glasses with my new prescription 4 weeks before my holiday because I needed them to be able to see on my holiday however they did not arrive before my holiday and kept saying 'they will arrive soon'. They day before my holiday when they still hadn't arrived I had to go to an emergency optometrist to get a set, this ended up costing me a lot more than even normal glasses. When I emailed Optically after I got back off holiday they did not reply.
Since writing this review, I received a reply from Optically offering a partial refund of $13.60.