We’re in this together! Stay safe with our COVID-19 guide


jenny s.

Contributor Level

Total Points

1 Review by jenny


I have been using them for about a year now. I didn't really have many problems besides some grammar errors and a few revisions every now and again. My worst experience was when I paid for a paper that was $20, I gave specific and detailed instructions with, admittedly, odd formatting. The writer was stuck on the format of the document he/she was never able to get over the problem. I asked for multiple revisions and each time the paper was revised it only became worse. I soon learned my writer didn't even understand what 'formal' writing meant. When I contacted support with the issue, they ignored my questions, pretending I was not there. This, of course, infuriated me, and I asked the writer (quite rudely on my part) to write it in a different format. Support and the writer immediately jumped down my neck and began to accuse me of changing my paper instructions. My writer was trying to be a smart ass and sent me pictures of alcoholic beverages instead of my finished paper. When I questioned support about this, I was once again ignored. I went to facebook and messaged them there. Facebook told me a 'dispute manager' would contact me. I never got a text, email, or call. I finally requested a refund because a picture of alcohol was not what I ordered, by law I paid for a product that was never obtained, this is illegal. I threatened to inform the fraud department at my bank, and that is when support threatened to tell my college I was studying at. I ended up writing the paper myself. I waited a few hours and decided to cease all contact with the company immediately. I made sure my stay in college was safe before posting this as I fear they may still come for me. I have deduced that the company is horrible, they can do basic essays, but anything above high school level is a joke. The writers don't even look at the information you give them to write about. The customer service is also a joke. They are insanely overpriced with writers that do not have the experience or degrees to write a good paper efficiently. Learn from my story and do not order one essay from this scamming site. They also offer clients discounts to write good reviews for them on sites like this which is against this sites policy.

Emmett C. – Essay Box Rep

Dear Jenny,

Thanks for your feedback. I am sorry to hear about your bad experience and would like to assist you with this issue. Unfortunately, we were unable to identify your order based on the information you provided. Please look up the order number so we can investigate the situation. We look forward to receiving your reply.

Emmett Coleman
Customer Service Specialist

jenny Has Earned 2 Votes

Jenny S.'s review of Essay Box earned 2 Very Helpful votes

jenny hasn’t received any thanks yous.

jenny doesn’t have any fans yet.

jenny isn’t following anybody yet.


Similar Reviewers on Sitejabber


Buying this service was honestly one of the worst decisions I've ever made. 1. I payed 135 USD...

J S. reviewed Essay Box

I work for them and the clients really are terrible. We don't get paid when they complain, and...