Rowdy S.

Lost my Mom two years ago. My step father was in assisted living and needed our help with selling their home. He was relying on my sister and I to figure out what to do with 40+ years of "stuff". Our task was to empty their house and get it on the market (and my sister and I both live out of state). We were stressed. Assisted living is EXPENSIVE and he needed every dime he could get. My Mom and step dad had some great stuff, but we didn't know what to do with it. We called a couple of estate sale companies and auction houses but neither was the TOTAL solution (one never called me back and the other wanted to sell the 2 most valuable pieces and leave the rest for us to deal with.)
Finally, I heard about EBTH on NPR. I called and scheduled a consultation (which was free). The sales rep came out, took a look around and asked what we were keeping versus selling. She explained the commission structure and how the process worked. It was scary to take the leap of faith, but they (EBTH) were willing to help us find a solution for the ENTIRE contents of the home. We showed them where the key was and went home. They handled the rest. They sorted out what was best for the sale, took all of the photos, did all of the research and writing of descriptions and sold the items on thier website in an auction! Sure it was scary to sell things at auction, but thrilling at the same time! They even sold my mothers car which sold for $900 above Kelly Blue Book! The rest of the items that sold grossed 3 times more than my sister and I had guesstimated/hoped for. We were shocked! Ecstatic! Then after the sale, EBTH collected payment from the winning bidders, and hosted a local pick up for items that people wanted to pick up locally (for free) then they shipped out what needed to be shipped. We didnt have to lift a finger and we were so relieved that we had been good stewards for our step dad! That was the very best part!
Since our step dads sale, my sister and I both have done our share of shopping on EBTH. I have to say Ive never had an issue with broken items, or shipping estimates they've always been spot on. They pack items really well (lots of peanuts and puffy stuff to cushion contents).
Anyhow we all bark loud when things go wrong so I thought Id share my AWESOME experience with EBTH! I will use them again for sure (actually I already have been using their mail in consignment program and made some extra cash!) Woot! Woot!