Jenny S.

Worst experience ever! TERRIBLE customer service, the branch and courier do not talk to each other about delivery. It took THREE attempts for my order to be delivered an after the first delivery never arrived Aquabliss had the cheek to charge me £54! For it to be delivered the day after on the Saturday and IT NEVER ARRIVED, again. When my delivery did arrive, (third time lucky) I had a product missing and one item was black not white. The website says delivered between 3 and 7 days, it took SIX WEEKS. They do not answer emails, you have to call continuously for someone to answer and when they do answer they are rude and unhelpful. It was a very stressful experience, one that I wouldn't want me or anyone else to experience. I did ask for a full refund but as I paid on the website as I ordered they wouldn't refund me in full. I honestly don't know how this company is still running.