Member since November 2018
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We booked a condo in Taos, NM for a ski vacation in JULY 2018. In NOVEMBER 2018, Travelocity called and told us that the condo that we booked had closed down for good. We later received a phone call from the general manager of the condo stating that they had NOT closed down. We found out that Travelocity did not send them our booking until November, at which time they were fully booked. The manager stated that this type of thing happens on a regular basis with Travelocity. He called all of the other condos on the mountain to attempt to find us another booking, but since it was one month before peak season at this point, he could not find us anything else and we had to cancel our ski trip.
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