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jenny p.

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1 Review by jenny

BCBG

  • BCBG

“Poor Customer Service”
11/29/18

I have been a long time customer with BCBG. I recently bought something online and went into a store to return it. You cannot return items bought online to a BCBG store. If you bought online you can only ship it back. This is horrible customer service. I bought online assuming that I would be able to return in the store since they are the same company. Sad to say but they just lost a customer. I will never buy online from them again. All well known reputable stores will allow you to return items to the store. I do not need to shop at a store that does not offer a customer convenience.

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