I never paid full price for their stuff (since I always used a code), so I was mostly happy with the quality. However, the shipping was extremely slow. They use a third party that delivers the packages to the post office. And several times the post office sent the package to several different states despite being in my hometown before it made it to my door.
I do think that they're over-priced, and this shouldn't be a membership site. This is geared towards young women who most likely won't read the fine print, and it's unethical to charge people for something they do not intend to buy.