Great site, I too shop on this site quite a lot, its a super site.
The dog coat range they have this year must be one of the largest on the web, the prices are great too.
I have just got my dog Charlie a new coat and collar, he is a greyhound and the hunter greyhound coat is really well made and nicely lined in fleece.
The collar is the thing that impressed me the most, it is padded with a red lining and is one of the best quality greyhound collars i have seen for a while.
I ordered the coat and collar last Monday and they were with me on Wednesday, pretty good delivery I think.
I have got quite a lot of greyhound things from this site and ordered a few items for my mums cat, and sister rabbit, I have always found the price good and the delivery quick.
Just to point out, and to agree with some others, you are best e-mailing them, as the phone line on the web site does get busy at times.
I personally prefer e-mailing when I shop on line on any web site, though as you have a copy of whats been said so you know where your at.
Not that I have ever had a problem with these guys, I've even asked for a call back in one of my e-mails when my laptop crashed on me and I was not sure if the payment had gone through, they called me back and were excellent,