I use to shop on this site back in early 2016 I'm not sure what happened to them, but their services have declined and they seem to not even be operating a legit business. I ordered a dress weeks ago and still have not received it after paying shipping costs. You are not able to call customer care, but they also do not reply to emails. They have tons of sales which is appealing, but i will NEVER shop here again after this last experience. After reading countless reviews of refunds not being received I'm likely stuck with this dress I may not even get in time for my event.