Worst experience ever. I'd give it a 0 if it was an option. I paid extra to have my dryer part delivered in 2 days and a week and a half later... Still no part. It is difficult to get someone on the phone and when I finally did, they said that they never processed the order. When I asked to have the shipping refunded, they refunded and cancelled my entire order... Which I wouldn't have known unless I called back the next day to check on the status. I ended up ordering elsewhere. Don't buy from here. Ever.