Jenny L.

Do not trust their happiness pledge and instead use a local contractor that is bonded and trustworthy. A tasker botched a TV mounting job in my home, rupturing a water line and causing me to incur more than $700 in plumbing and water damage repairs. This was clear negligence on the part of the tasker, as (pictured below) they clearly drilled through a nail plate and into a water line, but Task Rabbit has simply refused to pay for the damage incurred. After undergoing a cumbersome claims process, Task Rabbit finally proposed a reimbursement of $150, and is unwilling to provide me a number for the claims department or further explanation for why only a fraction of the damages will be reimbursed. Do not trust this company I am completely appalled by the lack of responsiveness, respect, and ethics.