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Jenny L.

Contributor Level

Total Points
86

1 Review by Jenny

  • NewspaperArchive

9/11/20

They have records essential to genealogists but DO NOT DO BUSINESS WITH THEM. They charge outrageously and has no customer service and finds listings in papers but when pulled up screen in blank. PLEASE PLEASE some reputable company buy them out! It is unbelievable that a company is allowed to hold records hostage. There should be legal ramifications for doing what they have done. I believe one owner lives outside the USA.

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Brad C. – NewspaperArchive Rep

Hello Jenny,

We're sorry to hear you had a negative experience with our services! NewspaperArchive.com was purchased since the time of your review, and is under new ownership. We do sympathize with your frustrations however, and if you have any outstanding issues, please feel free to reach out and we'd be happy to assist you.

If you have any active issues, or would like to follow up with us, please email us at customerservice@newspaperarchive.com and we'll do our best to assist you.

Jenny Has Earned 6 Votes

Jenny L.'s review of NewspaperArchive earned 6 Very Helpful votes

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