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Jenny C.

Contributor Level

Total Points
82

1 Review by Jenny

  • Shutterstock

11/19/18

This company is an absolute disgrace. They are not transparent in their contract
Terms and pricing. You end up getting charged for something which is overpriced and then they make it close to impossible to get out of a plan. They keep renewing plans without your consent and you can't even turn off the auto renew feature in your account when you log on. When you ring to ask how you can cancel your account they say they will have to charge some massive fee to cancel your plan. The customer service is not much better. The customer service at this company DO NOT go out of their way to help. When you ask simply how to cancel a plan they just tell you it can't be done. If you don't want to be taken advantage of then DO NOT use this company. They are so dishonest.

Jenny Has Earned 2 Votes

Jenny C.'s review of Shutterstock earned 2 Very Helpful votes

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