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I received a defective product and I am having issue with getting a credit back. I've ordered from them three times, and it's surprising how difficult they are being with me. I'm going to use amazon from now on or another service unfortunately
Jenny C.'s review of Blindster earned 4 Very Helpful votes
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Empty.
A small plastic part broke off. Maybe worth $2.00 Factory solution was buy a whole new blind. Now...
Hi Jenny,
I reviewed the notes on your order and I see you purchased 10 shades and 1 was defective. I spoke with our customer service supervisor Whitney and she said she had spoken with you and requested you either send photos of the damage or that we would pick up the shade and provide credit upon inspection. We sincerely want to make things right here so we hope you will work with us so we can get a replacement shade out to you ASAP. We apologize for the inconvenience.