Jenn P.

I wish I read the reviews before I ordered from this place. Thought I found a good deal on my dogs favorite toy. Placed an order for 5 of them on March 15th. Waited three weeks got nothing. Finally I contacted them and they told me that they didn't have any of what I ordered. Why on earth would you let anyone order something you don't have and don't even contact me to tell me you don't have it?! They offered to replace it with a similar product. Okay fine. A week passed. I email them. So do I expect a refund or a package? They respond with you will receive a package with in the week. Its been 10 days since that email. I emailed again last night. And I get "oh, that was scheduled for a refund"... WHAT the hell!?! Needless to say it was completely awful. Yanked around for over a month for nothing.