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jenn m.

Contributor Level

Total Points
86

1 Review by jenn

  • ModCloth

10/4/17

For a company that prides themselves on body positivity almost none of the clothing I purchased fit. They also do not do international exchanges. I feel really disappointed that I spent all this money, waited almost a full month, paid $137 custom fee on top of the over $300 I spent on clothing. I will not be buying from this website again. This is unfortunate because I really loved the look of the clothing. My suggestion is only order from here if you're ordering from the states.

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Natalie H. – ModCloth Rep

So sorry to hear about your experience, Jenn! We know that customs/brokerage fees are a big pain point for our International customers and we are constantly looking to improve that. If you ever want to try again, I definitely recommend reaching out to our ModStylists to ensure you are purchasing the perfect size! I'm certain they'll be able to find your styles for you in your exact size. You can find more information on them here: https://www.modcloth.com/modstylists

jenn Has Earned 6 Votes

Jenn M.'s review of ModCloth earned 6 Very Helpful votes

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