You allow defamatory and outright fictitious reviews. So many of the reviews I've read on here with one star are written by the mentally unstable or angry bitter disgruntled people with a chip on their shoulder but NO REAL ISSUE. If a company cancels your order or refunds you, that's what they're supposed to do yet these people, who will NEVER be happy, come on here and write foaming at the mouth insanity. You all know these people. You've seen them at the returns desk at the mall. They are "The Bad Customer". Nothing will EVER make them happy and now they get to defame all they want and sitejabber allows it. No proof, no nothing.