I've read the reviews prior braving myself to place an order... It's the worse decision I've ever made. Should have trusted my gut feeling & acknowledged other reviews of the poor quality of the products & communication. I was keen to receive my order but stunned with disappointment of the poor quality & fit. The company did not respond to my message of wanting to refund the parcel. I'm stuck with 2 expensive dresses. Warning to all who wants to order from metisu... DON'T WASTE YOUR MONEY
Dear Jenni,
We are sorry to hear that. We double checked and did not receive the email from someone under name "Jenni Quan". We also replied to you under your another review for your email address so that we could assist you further but get no reply from you. We wonder if you sent to the correct email address: support@metisu.com or sales@metisu.com? Would you like to let us know your order number or registered email address so that we could assist you further?
We really want to help you solve this issue and look forward to hearing from you!