My husband ordered a bouquet of flowers, a case and a box of chocolates. The order was messed up from the beginning with the address that he both called and emailed about. For some reason, the site itself added something to the address that made no sense. So if course the order did not so up. So my husband called several times and they offered him twenty dollars off his next order and to resend the order, he agreed to this. The order showed up two days late and it was the saddest bunch of flowers I have ever seen! They were wilted and dying and a lot of them were broken and the candy was not even in the order. My husband called again for a refund and all they would give him back was $30. This place is terrible and we will never use it again!