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You have got to be kidding me. They accepted 3 of my 20+ brand name, great condition, recently purchased items? I had two mint condition winter coats, both a brand name and totally current trend, and a near-mint pair of toddler Saucony sneakers in there, and they're telling me they want to charge me another $10 (in addition to what I paid to send my stuff in) to send my items back to me? I loved their site in the past and made decent money, but it's now a $#*!ing joke and a SCAM. Highway robbery! Completely ridiculous and I'm going to tell everyone I know not to use them.
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This used to be my go to site for clothing and shoes. Tonight I thought I'd take a peek at what's...
Hello Jennifer,
Our flat rate shipping fee for any shipments, along with any shipments back to you, is $5.99. However, if you believe any of your not accepted items need additional reviews, we can do so for you. Please email assistance@swap.com with the item number of your not accepted item or bundle of items prior to 14 day period during which the not accepted items are listed on your account.
We look forward to hearing from you!