I was a member of Real Arcade which then became Gamehouse. I'm still a member and it's been 8 years since I joined Real Arcade. I have honestly never had any problem with their site or their games. I download a minimum of 2 games a month. A handful of times I've had issues with games not opening or closing early - but it's always ended up being another program interfering and not a Gamehouse problem. I have never had a problem using my tickets for free games, and you earn additional coins just by playing that you can use to buy additional free games! I orginally joined to casually game - in in the last few years my son has become an active player of their games. And he loves the variety of the games and it have become an activity we enjoy doing together. I would highly recommend the site to people looking for a place to get an amazing spectrum of games.