4 people went to the airport when the flight was cancelled as the flight actually did not exist. JustFly should of notified us via phone when this happened as the trip was booked and paid for two months in advance. Now it is costing $1000. 00 more to get to the destination. I can't believe that a company would call themselves a travel agent that doesn't do anything to assist customers with their trip.
Good day,
Thank you for your message and feedback.
We will be carefully reviewing the issues that occurred with your booking and provide the required training to ensure that our team is equipped to handle any situation; we always rely on customer feedback to help improve our services.
We apologize for any inconvenience you may have experienced.
Kind Regards,
JustFly Team