We purchased a NEW Wii drum set (aftermarket) for our son for Christmas of 2012 from this company on their Ebay store. After the drum set had been used a handful of times, the green drum (the control basically) stopped working. We have tried numerous times to contact the company through Ebay, and directly through email, facebook, website, and their phone number. We have yet to receive a response and we are almost to Christmas of 2013. I live in MN and am willing to drive to their location, do not expect a free exchange (unless the set is deemed to have stopped working due to manufacturer error,) and have told them this. Stay away! Too much of a hassle and terrible customer service. The price you will save buying their products will not be worth it! Buy quality products from a company that will back them!