I have placed a small handful of orders from this website. I know going in the shipping time may be a little longer and I'm OK with that. First items were fine, second shipment OK, third shipment was bad! It was a lovely dress my daughter wished to wear for a spring concert, but when it came it was like one of those horrible dresses people talk about on DressLily or Sammydress. BUT, I did contact customer service and within a week I had a shipping label and returned the dress for a full refund. I'm kind of nervous to place another clothing order based on that experience, but I can't knock anything else I've received from there yet. Hopefully next time will be 100% positive!