Jennifer S.

They have terrible customer service (false promotions) and a terrible return policy (you pay for shipping and sometimes you may or may not get the refund back. Consistent reviewers have noted this.

I tried to use the HELLOMAY promotion without success. Also, I wanted to return my recently purchased product so that I could then reorder it with the promotion. Places like sephora will just credit the difference with the promotion so you don't have to go through the hassle of returning etc. However, not only do they NOT do that, but they expect you to pay for return shipping. DO NOT PURCHASE FROM THEM!