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Jennifer R.

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1 Review by Jennifer

Shapermint

  • Shapermint

“Terrible Customer Service”
7/4/20

I returned an item to them and it has been more than 3 weeks since I mailed it with tracking number, and they still have yet to refund my money. When you go to their website, you cannot even call someone. They have these automated "chats" that don't seem to understand anything you type in. It's ridiculous. If you want to be a respected business, customer service should be at the top of that list. They have failed miserably.

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Shapermint R. – Shapermint Rep

Hey, Jennifer. Sorry you haven't received your refund for your returned items. Were you able to use the return label we provide upon request so we can track your return package and issue your refund once we know it's in our warehouse? Please message us through Facebook Messenger so we can check it out. Here's the link http://m.me/shapermint

Jennifer Has Earned 37 Votes

Jennifer R.'s review of Shapermint earned 37 Very Helpful votes

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