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Jennifer R.

Contributor Level

Total Points
82

1 Review by Jennifer

  • ID.me

4/17/21

I have already contacted news organizations as well as the BBB. This company has caused frustration, mental anguish, nightmares. When you are forced to your knees to use a company to verify your identity and the service is faulty. There is nowhere to turn. I see that others have posted screenshots so I won't post the more than 50 that I've collected in a week. The ceo is a bunch of babble and fingerpointing. We can't verify because of YOU, sir. We are not Russian fraudsters. The unemployment department for Colorado is an apparent partner in crime. They let millions fall through the cracks and now WE are being punished. Would someone please take notice and help us?! All of this because my phone number is flagged as suspicious. My phone number... again- a cell i've had for over a year... the same cell that they have sent me countless codes to log in. The same cell the employment office has on file. I am not excited about being unemployed. This is new to me. I am not milking the system. I just need to make sure I can pay the rent as I continue to seek employment.

* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
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Jessica D. – ID.me Rep

Hello,

We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!

-IDme Social Response Team

Jennifer Has Earned 2 Votes

Jennifer R.'s review of ID.me earned 2 Very Helpful votes

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