Got ballpark map pint glasses for boyfriend who was unable to attend last TX Ranger game at that ballpark, got the glasses for him and he LOVED them; forever keepsake. Liked many other items on this site, will order again. I didn't experience any problems so I can't say anything about customer service since I didn't need assistance. Order was correct, shipping took a little longer than other places so order plenty time in advance (like 3 or more weeks). I'd add photo but glasses are at his place- one was a blue map and other glass was red map. Pint glasses come in 2's