Jennifer P.

I am completely disappointed with this business. Recently I had (for the first time) made bids online for items that were of importance to me due to families past ownership. There was no problem with this aspect, only the pick up. There was not a single aspect that left me feeling good about the experience. Buck was the most disrespectful person I have ever encountered (especially seeings how he made a good amount of money off of my purchases). I always approach people with a smile but when his first interaction with me was to ask "are you in a rush or something" in a tone that was shocking I instantly stood up to him. I don't think he appreciated that he wasn't going to get away with pushing me around because later when picking up separate items, I had to specifically ask for his wife's help as he was again snappy and wouldn't give me the time of day. When his wife asked him a simple question regarding the location of one of the items I purchased, as soon as he saw she was helping me he turned his nose up said he wasn't helping me because I was "family" and asked for the next person in line. This for me was the most disrespectful thing he could have said. While he was happy to let his friends go ahead and gather there things without question, a family member of the seller was treated like garbage. I made it aware both on location and now that I will never support this individual again nor do I believe he deserves the support of others. My sister also received a phone call in the evening (without an introduction) she was questioned on when she was going to pick up her items and when she explained that she had already got them he hung up on her without a good bye or explanation. If a negative star rating could be placed above it would be.