Jennifer P.

I was skeptical about buying a Prom Dress from China, but after reading the return policy I felt confident that if I had an issue it would be handled 100%. I ordered the dress in 2 different sizes, one fit and I needed to return the other size. After contacting customer service, I was told that "returning the dress would be costly on my end" and "It may get lost in transit and never make it there" I was offered $30.00 refund on a dress that was $125.99. Eventually I settled for $50.00 refund without having to return the dress. Then I was told my refund was processed, after waiting 9 business days I had to contact them again. I eventually got my refund. I will never purchase from here again, unless you are absolutely sure you will love your item and know that it will fit, returns are a total hassle.