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Ordered $500 worth of clothing weeks ago. Order tracker states that items haven't shipped. After waiting on hold almost one hour with customer service, I was told they cannot cancel shipments "in process". Told them that was unacceptable. Was transferred to ‘supervisor' who told me no one could cancel my order, I would have to wait until it shipped and then send it back to them. Told her that was unacceptable. She hung up on me. The BBB needs to investigate this company, they are blatantly committing fraud.
Tip for consumers:
Do not order from this company
Products used:
None
Jennifer O.'s review of Catherine's earned 7 Very Helpful votes
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I ordered 3 bras, I waited almost 2 weeks for them to be delivered. When my package arrived,...
It is unfortunate that there is no longer any Catherine's brick and mortar store. Their online...
