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Jennifer O.

  • 1 Review
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Experience: Pets & Animals

Member since May 2020

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1 Review by Jennifer

5/7/20
PetSmart employees have made my day. Needing to make an exchange because I was shipped the wrong product, I walked into a PetSmart store in Richmond, VA. Talking with management about what happened, the first thing I noticed was how nice and well established the manager was. He helped me with the return and helped me find what I needed as well as giving me a 20% discount on the new order. Thank you PetSmart

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