Jennifer N.

Essay received was horrible and writer did not complete the essay on time. Although I reminded him through emails throughout the process. File a claim for a refund and it took them a whole week until they said the refund was approved. Waited another week for my refund but still didn't received any. Customer service was never 24/7, they're not online like at all! I have a hard time reaching out to customer service both through live chat and email! And when I finally able to reach them about the situation TWICE, both customer agents said they will find out for me and will shoot me an email but none of them did. I even email them about the matter several times but no one reply. Up until 5 weeks later, I decided to file a claim through Paypal that they finally solve the problem. Dr. Ann Rashford, the director of QuickEssayWriters, issue me a partial refund and apologize for the inconvenience. However, that doesn't mean the same thing will happen to you(reader). I probably just have bad luck.