I paid $0.95 for one search. I was good with that. A few days later I was charged $24.95. I contacted spokeo and they wanted to issue me a $9.98 refund. I told them that wasn't fair and I was going to write a review. Then they decided they would refund the full $24.95. This is a joke you pay for once search and later you're charged more.
Dear Jennifer:
I received your complaint to the SiteJabber.com page for Spokeo, on January 17,2021 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.
Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.
If you have any further questions, please contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST so we can assist you further with this matter.
Thanks
-Spokeo Customer Care