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Charged card 7/29, shipping notification received 8/2. On 8/12 I received an inquiry to "review" the products, but I'd never received them. Checked the tracking info on USPS and it showed "Pre-shipping" and indicated the seller never provided the package, only created a label. I emailed and called Serbags for 2 days with no contact or response. Finally called AMEX who promptly credited back the charge and is handling going forward. Agree with the other comment: no excuse for such an abysmal online retailer in today's marketplace.
Jennifer M.'s review of Ser Bags earned 5 Very Helpful votes
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No contact via email or phone. The number is some mans cell phone who says he is in no way...
