My purchase with Kathryne at rockhuggeronline.com has been the easiest and most pleasant online purchase I have ever experienced. Kathryne Schriefer, I believe is the owner, spoke to me one on one, and found me exactly what I was looking for. She was a wealth of information and educated me on the stone I was thinking about purchasing so I was sure it was the type I wanted before showing me what she had. That alone shows me she is more interested in the satisfaction of her customers then making a sale. She had the sapphire GIA certified, and sent it to me perfectly packaged. I couldn't be happier and suggest this vendor to anyone looking for top notch customer service, and beautiful gemstones.