Jennifer K.

Shipping time was much longer than expected. That should have been more clear when I bought the book.

These shoes look good online but are very cheaply made. I was shocked at how flimsy they looked and how uncomfortable they felt. But, worse than the quality of their product was their customer service. They ship from the US but, to return them, I had to pay to ship them to China. Worry free returns? What a joke! I have sent them several emails, asking them to live up to their promise of no questions asked, easy returns. All I get back are short rude emails. I had to pay about $25 to send them back and pay an additional $10 for the original shipping fee that was free when I bought them. Please don't ever buy from this company or any others connected to it. This has been the worst purchasing/returning/customer service experience of my life.