First the shipment came from China (I guess) and I waited over a month for the products I ordered (3 items). The dresses were SEE-THROUGH! Literally! The shoes (although I ordered my usual size that I have always ordered from Amazon, Zappos and many other websites and in stores with NO problems) were two sizes too big (even though it was the size I ordered). So I was charged $8.95 for original shipping. Then $8.95 to return the shoes. Then, another $8.95 for the return of the see-through dresses because they were delivered over a month later.
So that is $26.85 just for shipping alone. And I have nothing but time that I had to take to ship back to show for it. Then I found out that (even though the dresses were see-through, and the shoes two sizes too big) that this ONLY constitutes a store credit. I explained that this needed to go back to my credit card. Personally, I will NEVER order anything from Zulily again. So a store credit is like throwing away $75+ dollars. A-Pree-elle (service supervisor) explained that they would put it back on my credit card (we shall see) minus one of the shipping charges, but I should know that SEE-THROUGH does not constitute a defect. Really? She further explained that "sleek fabric" on Zulily means transparent fabric. Gosh, I have never ordered from Zulily before and I guess I should have just somehow known that? Nonetheless, I don't know what else to say except that I hope they return to my card and that I only lost $17.90 in total costs for shipping. Will update if my card does not get reimbursed. Although I cannot give less than one star rating anyway! Will never, ever order from Zulily again. Seems a bit like a scam.
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