Had the pleasure of ordering from them our branded merchandise for a trade show. With the short lead time that we gave them, the products were delivered right on time. Superb customer service! I felt well taken care of until the products were right on my doorstep. They also kept me updated throughout the entire process. I never had to worry a thing about my order. Did I also mention that they gave me free shipping and several samples too? Will definitely order from them again when the need arises and will recommend them to everyone who needs promotional products.