Jennifer H.

My daughter is a college student who works hard for the little money she has. She ordered something for her best friend (more like sisters) and didnt get it. She contacted customer service several times who treated her like she was lying when they finally replied. Then she emailed more and more to try to get a response out of them. She did everything they asked her to do in previous emails to prove she didnt get the item. Now a week later and almost Christmas she gets an email asking her for the same proof she had already sent them, twice. So she called them. They are out of stock and offered her a refund. Now she doesnt know what to get her for Christmas and doesn't have time to order anything else being that its the 19th of dec. Just absolutely ridiculous and horrible customer service. My daughter is in tears. This makes me want to never order from them again.