Jennifer G.

So far it's been really easy to earn on the app, I did have a delay with one of the offers not completing so I sent in an email and within an hour they responded and approved the reward.

I placed an order for multiple items and when I got my order in it was missing an item and all of the lingerie was too small. I reached out to customer service via e-mail and they responded 2 days later and asked for additional information so they can look into it. I responded with all of the information and 4 days go by and I heard nothing, so I resend the e-mail with all of the information. The next day I decided to call the customer service department and I called half an hour before they close. I was waiting to speak with someone for 45 minutes when all of a sudden I hear a message saying that I called after business hours and I have to call back and it hung up on me. I called again 6 days later because I had still heard absolutely nothing from them and I was told that they are unable to issue a refund, that they can reship the item or they can issue store credit. I don't want them to reship the item because everything else in my order the sizing was WAY off, but it was all clearance items so I wasn't able to return them, so I didn't want them to reship, I just wanted my money back. They said their policy states they can not issue a refund, they can only reship or give store credit. Yet nowhere on their website does it say anything about ONLY issuing store credit, especially since it hasn't even been 30 days since my order. So they messed up and didn't send me my full order and I'm being punished for it. This is horrible customer service! I've been a long time customer of them and have placed a couple hundred dollars worth of orders in just the past month and this is how I'm treated! I will never order from them again. I am extremely disappointed.

This app is a HUGE ripoff! They lie and scam you! I sold some video games and they came back saying the disc was missing from the one worth the most. I told them it was there and to double check it. It was there like i said so they issued a check. I tried to sell my LG G4 to them and they came back and said it was locked to a google account, i told them to check it again because it wasn't. They again said it was locked. I called and told them theres no way its locked and i have pictures of the set up to show that its unlocked and to check again. They came back and said it was locked again and shipped it back. When i received the phone it was on the home screen! Please tell me how you got all the way through the setup to the home screen if it was still locked? They lie and try to scam you and will do anything to get out of paying. Beware of this app!