I visited the store in Bakersfield on Ming in sept 2019 and had the worst experience! The cashier upon checking out said, " I need an ID" and I told her my husband has his ID I left mine in the car we have the same last name can you use his?" She rudely said "no you cant purchase here without an ID" so I said fine I'll go to the car. I ran out to the car and came back in and handed her my ID. She seen I was frustrated on my face because I was but instead of apologizing for the inconvenience she taunted me! She said hope your day gets better, be blessed but very sarcastically and kept getting louder until I was literally out of the store I could still here her yelling! I won't be going there anymore spirit lost my business and respect! I'll either order online on amazon or go to party city! Bad customer service!
Thanks for bringing to our attention! We will make sure our operations department is aware of this situation to ensure a better experience next time you visit. Please accept our apology for the poor service you received.