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Justfly is sneaky and engages in unethical practices. I bought 2 tickets and one of the first names on the ticket got misspelled. They absolutely refused to change the spelling of the name unless I paid them a $75 dollars. Everyone I spoke to spoke minimal English. They were rude and unhelpful.
Second, the advertised price was bogus. When I went to purchase the ticket a popup said the price listed had increased. If that was the case why was it advertised at a lower price?!
I will never ever use the site again and I urge everyone to avoid getting swindled.
Jennifer D.'s review of Justfly.com earned 3 Very Helpful votes
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Do not buy any thing from this company even if it is free. Useless agent, useless managers and...
I will never use Justfly again, this is the worst airline ever. No customer service at all. I...
Hi Jennifer,
Thank you for taking the time to review our services. Unfortunately, when it comes to airfare, prices can fluctuate at any time based on demand and availability, at the airline's discretion. We're so sorry this happened, but there can be a delay between the time a fare is sold out and the search results are updated.
As for the name correction, we have gone ahead and forwarded your review to our Escalations Team. They will be able to review name correction procedure and will be in contact with you to help resolve.
Kind wishes,
JustFly Team